Returns PolicyBooks, Models, Unopened Kits and Apparel - If not completely satisfied, you may return items within 30 days of receipt for replacement, exchange, credit or refund. Items must be returned in the condition received. Prints - Damaged prints will be replaced at no charge. Due to the delicate nature of fine art prints, we cannot accept returns. DVDs and Software - Defective merchandise will be replaced with another of the same title. Once the tamperproof seal on the box has been broken, the item is no longer returnable. |